The FIT Facility Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of The FIT Facility ("FIT," “we,” “our,” or “us”), including all coaching services, physical training sessions, online programs, memberships, digital content, and our website.

By participating in any FIT program or accessing our site, you agree to these Terms.

1. Membership & Enrollment

A. Program Enrollment

Enrollment in any FIT program (Total Fitness, Sports Performance, Youth Performance, or Personal Training) requires:

  • Completion of all intake forms

  • A valid payment method on file

  • Agreement to these Terms & Conditions

  • For minors, parental or guardian consent

B. Minimum Commitment Periods

Most membership options include a minimum commitment (typically 3 months).
Commitments are outlined at sign-up and may vary based on program or promotion.

C. Automatic Billing

All memberships automatically renew on the billing cycle you select (weekly, monthly, or otherwise) unless canceled according to our cancellation policy.

D. Price Adjustments

FIT reserves the right to adjust pricing.
Members will be notified in advance of any changes.

2. Payment Terms

A. Payment Methods

We accept:

  • Debit cards

  • Credit cards

  • Other methods supported by our payment processor

B. Failed Payments

If a payment fails:

  • Your account may be automatically re-run by our system

  • Additional processing fees may apply

  • Access to services may be paused until payment is resolved

C. Refunds

Training fees, memberships, sessions, and programs are non-refundable unless required by law.

D. Sales & Promotions

Promotional rates apply only for the duration indicated.
Once expired, standard pricing resumes.

3. Session Policies

A. Scheduling

Members must use the designated platform (Gymdesk, scheduling app, or otherwise) to book classes or training sessions.

B. Attendance

Arriving late may shorten your session.
Repeated tardiness may result in loss of session privileges.

C. Missed Sessions

Missed sessions are not credited, not refundable, and not transferable unless otherwise stated.

D. Staff Substitutions

Coaches may be substituted or replaced at FIT’s discretion.

4. Cancellations, Pauses & Terminations

A. Canceling Membership

To cancel, members must submit written notice through email or the designated cancellation form.
Verbal or message-based cancellations are not accepted.

Cancellation becomes effective at the end of the current billing cycle unless otherwise stated.

B. Membership Pauses

Pauses may be granted for:

  • Medical reasons

  • Travel

  • Special circumstances

Pauses are subject to approval and must be requested in writing.

C. Termination by FIT

FIT may terminate your membership for:

  • Non-payment

  • Repeated no-shows

  • Facility misconduct

  • Safety concerns

  • Violation of these Terms

If terminated, no refunds are issued.

5. Assumption of Risk & Liability Waiver

By participating in training:

  • You acknowledge that physical exercise involves inherent risks, including injury.

  • You agree that you are voluntarily participating and assume full responsibility for any injuries or damages.

  • You confirm that you have consulted a physician or are physically able to participate safely.

FIT, its owners, employees, coaches, and contractors are not liable for injuries, accidents, health events, or damages arising from training, equipment use, or facility participation.

A signature on a separate waiver may also be required.

6. Youth Participation

For members under 18:

  • A parent or legal guardian must consent to participation.

  • Guardians are responsible for ensuring the child’s safe behavior in the facility.

  • FIT reserves the right to remove a youth participant for safety or conduct issues.

7. Media Use

By participating in FIT training, you acknowledge that:

  • Photos and videos may be taken during sessions

  • Media may be used for marketing, social media, or educational purposes

To opt out, you must notify us in writing.
We will honor all opt-out requests.

8. Website & Digital Use

You agree not to:

  • Misuse any services, forms, or digital content

  • Attempt to access restricted areas

  • Copy or distribute training materials without permission

All content on our site is protected by copyright and may not be reproduced without written consent.

9. Conduct & Expectations

Members agree to:

  • Follow coach instructions

  • Use equipment safely

  • Maintain respectful behavior

  • Not harass or threaten staff or other members

  • Keep the environment clean

  • Refrain from disruptive or unsafe actions

FIT reserves the right to remove any member whose behavior poses a risk or disrupts operations.

10. Medical Disclaimer

FIT coaches do not provide:

  • Medical diagnosis

  • Treatment

  • Physical therapy

  • Nutrition prescriptions

  • Psychological counseling

Information provided by FIT is educational and should not replace medical advice.

Seek a licensed medical professional for any health concerns.

11. Modification of Terms

We may update or revise these Terms periodically.
Updated versions will be posted on our website with a new effective date.

Continued participation constitutes acceptance of the updated Terms.

12. Contact Information

The FIT Facility
315 East Alabama Street, Florence, Alabama
Email: thefitfacility@gmail.com
Website: https://thefitfacility.com